Privacy Policy
At Coastal Comforts Media, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including social media management, photography, and graphic design.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, business name, social media handles, and any other information you provide when you inquire about or use our services.
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Service-Related Content: Photos, videos, branding assets, login details (when applicable for social media management), and project briefs.
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Payment & Billing Info: For invoicing and secure transactions.
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Usage Data: Information collected through our website, such as IP address, browser type, and pages visited.
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2. How We Use Your Information
We use your information to:
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Provide and manage services you request (e.g., content creation, scheduling, design, photography)
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Communicate with you about projects, updates, and timelines
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Deliver invoices, contracts, and service-related documents
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Improve the quality and functionality of our services and website
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Feature your completed projects (with your consent) in our portfolio or on our social media channels
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3. Content Usage for Portfolio & Marketing
As part of our creative business, we may showcase completed work (e.g., designs, social media posts, photos) on:
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Our website portfolio
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Instagram and other social media platforms
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Marketing materials and case studies
We will always seek your written or verbal consent before featuring any identifying or sensitive client content. You may request that your project not be shared publicly at any time.
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4. Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted third-party tools or platforms (such as scheduling apps, file sharing, or payment processors) strictly to support the delivery of our services. These platforms are required to keep your data secure and confidential.
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5. Data Security
We take reasonable steps to protect your information through secure systems, password-protected platforms, and limited access to sensitive data. However, no digital platform is entirely immune from risk, and we encourage safe sharing practices.
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7. Third-Party Links
Our website and communications may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.
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8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with the most recent effective date.